We have an urgent opening for the position of Functional consultant/ IT business analyst.

Position- Functional consultant/ IT business analyst

Shift Timing 5:30 PM - 2:30 AM

Location Gurgaon, Haryana, India

Responsibilities

- Take the ownership of product training for customers and in-house stakeholders

- Must be able to prepare the product training related artifacts

- Document product enhancements requirements and participates in requirements management processes

- Understands the business processes and is able to document new business process designs

- Ensure that sales calls are supported by active engagement with customers.

- Should be able to provide pre sales support and product solution

- Should be able to gather market leads in the higher education sector and translate them into product requirements

- Should be able to perform competitor analysis and document strategies and plan for effective sales pitching

- Product gap analysis documents based on new requirements wrt. existing product features

- Guide and mentor the teams

- Drives the CSAT surveys with customers

- Participates in QA related activities and ensure the top notch product quality before it is released to customers

- Respond to RFIs and RFPs and prepare functional and financial proposals

Required Skills & Experience

- 6+ years of business analyst or functional consultant roles in a SaaS based product

- Candidate should have at 2 years of experience working as functional consultant in higher education domain

- 3 years of experience in understand and worked on Scrum or other agile methodologies

- AT least 2 years of experience in Managing small and medium sized projects as a project manager

- Must understand basic pricing models and should be able to design new product pricing structures

- Experience in preparing and presenting reports to the management

- Must be able to see a big picture along with understanding technological and architectural barriers and enablers

- Change management and Stakeholder management must be a strength

- Should be able to guide the design teams for designing new requirements and workflows

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.