Functional Consultant - HR Domain - IT

Role & Responsibilities

This is a customer-facing role that will involve the following -

- Articulate the Future of work; Benefits of the Employee Service platform in Digital transformation

- Identify new or changing business needs and conceptualize appropriate solutions for those needs

- Discover, gather and document business and functional requirements for new projects and processes

- Develop specifications and project strategies for implementing business solutions. Assist in developing and updating other deliverables such as project plans, feasibility analysis, change management etc.

- Keep project stake-holders up-to-date on progress in relation to customer engagement 

- Support the UAT process and release of new functionalities to customers; end-user training, procedural documentation, and end-user communication

- Daily Document problems, Issues and working with the Engineering teams for issue resolution

Desired Skills and Experience

- MBA / PGDM Experienced professionals

- Graduation degree - BSc. Computer Science, BCA, BE, MCA

- Understanding of HR business processes, best practices

- Exposure to working with excel, data points and HR operations

- Good problem-solving skills

- Passion for customer/user experience

- Strong HR Technology & HR process Experience

- Strong analytical skill and specifically issue triage and management skills