Senior Manager - Human Capital at Fullerton India Home Finance Co. Limited
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Fullerton India - Regional Collections Manager - West (9-15 yrs)
- Managing recovery of products within the State
- Implement systems in collections department for meeting audit requirements
- Leading a time of sizeable strength, mentoring and coaching the collections team including periodic trainings
- Effective segmentation of the portfolio to maximize recoveries
- Monitoring losses within State
- Monitoring and driving continuous improvement of metrics of Customer Verification, Payment Processing, Delivery and Billing processes.
- Co-ordination among cross-functional teams (Sales, Collections, Fraud, Risk) and central teams
- Identifying and implementing new solutions to existing processes and to lead team with innovative ideas to bring best out of them
- Monitory all collections processes within the state including branch Cash reconciliations
No. of years of relevant experience:
- Extensive management experience with minimum 9 years quality experience preferably in assets environment
- Any specific specialization/education: Minimum qualification graduate, preferred with additional MBA.