ftcash - AVP - Collections

The Position: AVP Collections

Locations - Mumbai

Job Description:

- As the AVP Collections, you will be responsible for ensuring the timely achievement of collections targets by formulating and executing collections strategy.

What you will do:

- Will be a key member of the Collections Team.

- The primary role is to define suitable Collections strategies for minimizing bad debt losses through the effective design, monitoring, and deployment of Collection strategy, policy, and process.

- Recruiting and training the collections team for effective collections and recovery.

- Ensuring adherence to collection processes in the region, i.e., system allocation, tracking, monitoring delayed cash deposition; identifying and reporting fraudulent practices

- Identify and deliver improvements to the range of account treatment and negotiation options available to operational agents

- Responsible for Debt Collection of EMI and in the respective locations.

- Capability for support on the mechanism for legal / police authorities

- Managing productivity by fixing productivity parameters for Agencies/collection executives monitoring performance against set parameters

- Authorizing payouts and roll out collection payout structure policy

- Monitoring and ensuring adherence to the collection process and taking preventive action against erring agencies/agents and discontinue agencies based on performance

- Partnering with regional sales and credit team to ensure quality sourcing

- Identifying trouble spots and implementing collection related programs

Requirements:-

- Any Graduate/PG with 8 - 15 years of experience in Banking/NBFC

- Specialized Knowledge of Unsecured Business Loan Collection is a great plus

- Should have hardcore recovery experience

- Excellent communication and negotiation skills