freshOk - Account Manager

- Responsible for identifying, onboarding and managing new Ecom/MT clients

- Planning and executing business forecast, and roadmap to achieve the targets for the business.

- Work closely with Vertical head to execute new product launches in Modern Trade, E-commerce, HoReCa & General trade.

- Keeping a track of competitors' activity and having an updated comparison on all brands.

- Plan pricing and offers specific to each account timely.

- Provide daily, weekly, monthly, and quarterly updates to the management on the targets and business progress.

- Driving operational efficiency for E-commerce as well as modern trade channel.

- Monitoring performance and taking corrective actions

- Achieving consistent growth by managing various internal and external stakeholders

- Provide trade information, competitor's activities and market intelligent to the company

- Manage Accounts receivables, Responsible for invoice collection and resolving all long outstanding receivables.

- Resolve customer's trade issues, complaints and operational matters.

- Manage and review customer experience through frequent market visits and liaising Operations Team.