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24/09 Shalu Mehta
Manager Recruitment at Frankfinn Institute For Airhostess Training

Views:303 Applications:53 Rec. Actions:Recruiter Actions:4

Frankfinn - Assistant General/Senior Manager - Customer/Student Retention (10-12 yrs)

Gurgaon/Gurugram Job Code: 850979

- Heading a team of Customer retention executives taking care of pan India student base w.r.t. absenteeism, drop outs, various issues (personal, centre related, course related, fee related etc.) and ensuring students and parents are counseled and issues are resolved with a win back on network.

- Close co-ordination with Pan India centers and Centre staff.

- Ensuring accuracy in attendance.

- Regular reporting, MISs, identifying loose ends, gaps in processes or at centers, analysis with intent of process improvement.

- Ensuring a certified student base.

- Taking care of both voluntary as well as involuntary retentions.

- Ensuring drop out within permissible limits.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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