Fraazo - Project/Program Manager

Project / Program Manager

- Fraazo, India's fastest growing D2C Consumer Internet Brand is looking to hire Product Managers to align customer needs that a product will fulfill.

Job Description : Project / Program Manager

About Company : Fraazo is built with a single mission to provide high quality and hygienic produce to customers ; straight from the Farm to Doorstep within 18 hours. We are growing at a fast pace and need the best skills, thoughts and ideas to take us where we want to be.

Job Responsibilities :

- Identifying key issues and bottlenecks in the process of delivering orders

- Planning and leading initiatives to improve customer experience

- Coordinate and work with city teams to implement the best practices

- Analyze the impact (ROI) of these projects

- Help us align our Product, Operations and Support programs to ensure best in class customer experience

- Planning logistics projects, leading these projects and improving processes. In this role, you would be expected to formulate, experiment and implement different processes across cities

- Highlight improvements in existing processes and design new ones which will help the city teams to grow faster and in a sustainable way

- Since the processes are to be implemented across cities, it is important the PM is able to communicate, drive and motivate cross-functional teams to work together.

Desired Skills :

- Minimum of 2 years of relevant experience

- Experience of managing cross-functional projects and team.

- Excellent written and verbal communication skills

- Proficient in MS Excel and working knowledge of SQL

Life at Fraazo :

- Working at FRAAZO would instantly make you realise one thing: you are working with the best talent around you. Not just in the role you occupy, but everywhere you go. At FRAAZO, people always have talent up their sleeves. With the right company, even conversations can be rejuvenating. At FRAAZO, we guarantee a good company.

- To make things smoother and to make sure you spend time and energy only on the most important things, FRAAZO strives to make every process transparent.

- There are many more such eccentricities that make FRAAZO what it is but that's for one to discover. If you feel at home reading this, get in touch.