Strategy/ Tech at FPL Technologies
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FPL Technologies - SaaS Product Manager (3-5 yrs)
- Create strategies and campaigns in line with company strategy
- Continuously innovate to improve the performance of the calling system
- Liaise with the tech team regarding irregularities in the calling system, if any
- Implement, control and evaluate calling strategies in the calling system
- Campaign monitoring and troubleshooting
- Ensure compliance is continuously followed by communicating with all team leads
- Reporting and analyzing the performance of the calling system
- Analyzing reports by interpreting results and by making additional recommendations to increase performance.
- Manage relationships and expectations with various campaign managers.
- Debrief and review campaigns keeping in mind the calling system.
- Internal training on the new strategies implemented in the calling system to be provided to the team from time to time.
- Minimum 3 years of experience as a SAAS product manager.
- Proven record of formulating strategies and ability to effectively analyze business data.
- Proficient at MS Office.
- Knowledge of scenario based capacity planning.
- Experience in developing and implementing strategic projects that bring about system/ operational efficiencies.