Flipkart - Warehouse Operations Role - Grocery Segment

About Flipkart

In 2007, we started the Flipkart journey by selling books online. But now, over a decade later, our story is quite different. Today, Flipkart is India's largest online marketplace and one of India's leading technology powerhouse that is disrupting the way India shops online. What has got us here? The dynamic, passionate, and talented folks we call Flipsters!

Our core values define our identity and form the basis of our actions and reflect in everything that we do at Flipkart. Values enable us to shape the desired organizational culture in which each Flipster can thrive and be at their best.

We believe in taking bold bets and changing the paradigm, having a sense of urgency to solve problems strategically and putting great ideas into action. We look at the world from our customer's point of view and keep customers at the heart of everything we do. We strive to do the right thing always and be committed to our customers and stakeholders.

About the team

In 2018, Flipkart launched Supermart - Flipkart's online grocery store, delivers Staples, Snacks & Beverages, Packaged Food, Personal Care, Baby Care, Household items, Dairy & Eggs etc . The Grocery Supply Chain team manages Inventory and Distribution Supply Chain Network which comprises fulfilment Centres and last mile hub to reach customers.

What you- ll do:

- Accountable for performance metrics on Customer experience, Reliability, Cost and Process controls. Identify root causes/improvement areas and work collaboratively to improve performance

- Strategize the implementation of the business plan by communicating goals and managing staffing and scheduling, assigning duties, and overseeing workloads in order to achieve Inventory Function goals

- Identify patterns, analyse trends, assess and understand events, integrate information from teams (Site & Central Teams) to ensure forward planning and prevent or minimize impact on performance

- Drive the selection and implementation of process improvement & cost optimization projects by analysing the Inventory Performance Metrics with a vision to enhance customer experience

- Accountable for end to end inventory efficiency, financial control, minimizing inventory losses and ensuring inventory variance is within budget

- Ensure replenishment and stock take processes are completed within agreed timelines and accuracy to ensure no productivity loss in subsequent activities

- Identifying training and development needs; and participating in the hiring, promotion, coaching, teaching, and evaluation of associates and Shift In-charges

- Balance the short term and long-term goals and drive right decision making and performance culture

- Lead all communication and collaboration with cross functional teams to maximize the Inventory Performance

- Continually raise the bar on quality and safety standards in Inventory Function

- Ensure the execution of Operations in line with SOPs

- Resolve System Failures and Hardware Failures Co-ordinate with relevant stakeholders (Site Team & Central Team)

- Ensure the safety and security of Operational Aids & MHE's

- Adhere to Company standards and policies in addition to all regulatory requirement

What you will need:

Qualification :

- Bachelor's / Master's Degree in Logistics/Supply Chain or related fields

- 2-5 years of Supervisory Experience

- Microsoft office Suite

- Proficient Knowledge in Specific Function

Skill Set :

- Teamwork & Leadership

- Problem Solving & Decision Making

- People Management & Negotiation Skills

- Stakeholder Management & Project Management

- Conflict Management

- Situational & Strategic Thinking

- Execution Excellence

- Proficient Communication Skills (Verbal & Written)

- Adaptability to Change

- Lean Management