Flipkart - Senior Technical Program Manager - Artificial Intelligence/Machine Learning Projects

Senior Technical Program Manager (AI/ML Projects)

- Technical Program Management is a sub-function under the Strategy Deployment function and is responsible to drive large, complex, multi-phased Technical Initiatives that help to deliver Product/Tech and Business & Operations Capabilities that are identified by Flipkart Leadership as part of the Quarterly OKR process.

- Technical Program Management acts as an enabler by playing a critical role in the initiation of programs defining, structuring and building a deliverable-based plan in leading cross-functional Product/Tech teams to focus on outcomes that have business value meeting strategic objectives. 

- The Technical Program Management function receives very broad guidance from top management and requires a high level of initiative and problem-solving ability in a highly ambiguous environment with-in Flipkart.

- Technical Program Management makes things happen at Flipkart by translating Business/Product asks to successful Technical Deployment via Programs.

Your Responsibilities :

- Partner with Business, Product / Tech owners, and Operation Leaders in understanding long-term capabilities/initiatives that need to be managed in-line with the Organisational/Functional goals. Based on the asks, create the product backlog and keep it groomed always

- Own and execute E2E the SDLC for one or more top-level key technical initiatives by partnering with Project Sponsors, other Technical Program Managers, and multiple development teams

- Partner with Architects and drive high-quality technical solutions, and provide inputs regarding architecture, design, and priorities

- Identify, assess and mitigate risks, provide escalation management, anticipate and make tradeoffs balancing the business needs versus constraints

- Clearly articulate & communicate vision, plans and project status to Flipkart Leadership Team and key technical and business stakeholders

- Engage with other teams across Flipkart to evangelize the team and your projects, to build relationships and help identify existing technologies/processes that can be leveraged to meet your team's goals

- Besides managing and executing Technical Programs, you will also need to drive the Strategy Setting & Review exercises like OKR Finalisation, Quarterly/Monthly OKR Reviews for the Product/Tech teams

You (Must Haves):

 Good business & product/tech understanding of the following :

- Software Development Life Cycle

- User Experience Design

- Analytics

- Data Science, Data Services & Platform

- Machine Learning & Artificial Intelligence

- Strong technical, analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive decisions

- Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external partners

- Hands-on experience in establishing and driving Agile methodology

- Adept at being detail-oriented with a demonstrated ability to self-motivate and follow-through on programs

- Ability to think both strategically and tactically and to drive execution. Should be equally comfortable with long term planning and day to day progress tracking and execution

- Proven track record of taking ownership and of delivering results in a fast-paced environment, including a history of successfully delivering large scale projects end to end, through the entire life-cycle

Competencies needed for Success: (Must Have)

- Product/Tech Thinking - Understand the overall product/tech strategy, Influence the cross-functional team to align on the initiative, showcase an entrepreneurial mindset in solving the underlying product/tech challenge

- Technology Acumen - Provide valid technical views (as needed) relevant to the technical program and exhibits content leadership

- Stakeholder Management - Align the stakeholders on 'What's' and the 'How's' of the Technical Program

- Planning & Execution - Drive execution rigor using set practices, Manage & Drive Change wherever needed

- Problem Solving & Decision Making - Proactively identify problems & drive solutions, Make decisions which are based on the values and principles of the organization

Experience:

- 6-14 years of industry experience in total with min 4 to 8 years of product/technology background in implementing Product & Tech solutions addressing business needs & outcomes

- Experience in partnering with Senior Leadership & driving Strategic Initiatives

- Must have led large, multi-team technical programs/initiatives that addressed end customer's pain points/business outcomes directly

- A very good understanding of Program Management methodologies including hands-on experience in driving various aspect of program management

- Very good understanding of SDLC methodologies, in particular, Agile methodologies and know-how in implementing & adapting them

- Startup experience will be a plus

Must-Have Qualifications :

- Bachelors/Masters Degree in Computer Science/Information Technology

- PMP certification

- CSM certification