Flipkart - Manager - Service Management - City Logistics

Manager - Service Management City logistics

- Timely Consumables projections to be shared for procurement. Track receiving at hub store and dispatches to CL hubs

- New initiatives & cost-saving ideas for forward & returns shipment packaging.

- Plan for IT assets(System, Scanner, Thermal Printer, HHD) for peak events

- Ensure that there are no defective IT assets at the hubs

- Van Planning for peak events, and keep a track of regular permanent & Adhoc van deployment

- Centrally coordinate for the sustainability projects from service management perspective

- POS planning, deployment & repair & maintenance track

- To drive POS assignment adherence of COD shipments on the ground

- Streamline the processes around service management

- PPE Planning, procurement & dispatch tracking

- Support ADM functions with additional assets, POS & consumables

Competencies :

- Comprehension & Analytical Skills

- Tech-savvy, Problem-solving, data-driven decision-making through the stakeholders

- Team Building and Employee Engagement Capability.

- Adaptability to dynamic situations

- Knowledge about big bats of sortation center

- Challenging Status Quo

Qualification:

- MBA / B.E with 6+ years of experience

- Operational Knowledge of Logistics/ Couriers/Retail/Manufacturing/FMCG/FMCD industry.

- Exposure to Business Process Re-engineering, Lean/6 Sigma, QMS etc will be added bonus

- Experience working in E-Commerce organization or E-Commerce consulting projects will be a plus

- Problem-solving Skills, Good knowledge of Data Analysis tools