Manager - Sell Side - Electronics

About the role : 

- A large part of Flipkart's growth as far as categories are concerned is through the management and development of Key accounts. Ever since Flipkart's migration to a marketplace model, there has been a keen focus on the development of key accounts for the growth of respective categories. Key accounts for a category can include large brands or large vendors who deal with products from a particular line. The incumbent will be given sole responsibility of a number of key accounts, and will thereby be expected to grow the category as far as key accounts is concerned.

- You will be working in a fast-paced and agile work environment delivering quality solutions that have immediate business impact.

About the Team:

The Electronics category drives trust and traffic for the overall Flipkart platform. The motto is to be the destination for shopping & research channels for Consumer Electronics in India. Laptops, Gaming consoles, Tablets, Power Banks, IoT and IT accessories are some of the product lines in this category.

What you'll do:

A Sell-side role at Flipkart entails category management based on deep customer centricity, strong analytics, sharp planning and story-telling coupled with product/tech understanding for an enhanced customer experience

What this job entails :

Customer understanding : 

- Be the voice of the customer internally

- Understand needs - even those that the customers themselves may not realize

- Stay on top of changing trends and strategic priorities through in-depth data analysis to predict customer behaviour.

Merchandising : 

- Develop and execute plans to showcase the right products

- Identify cross-selling and upselling opportunities

- Own the customer experience in the category - make navigation, discovery easier. Save the customer time

- Identify the parameters customers use to make decisions and ensure catalog richness

Promotions : 

- Create promotions to drive revenue, margins, etc.

- Own both creation and execution of promotions calendar including special occasions (Diwali, Valentine's day, etc.)

Catalogue : 

- Own catalogue content creation - lead content creation, drive this via internal catalogue & marketing teams

- Drive better conversions through catalogue improvement & enhancement basis customer insights

Operations : 

- Work with internal sourcing, quality & design team to track key project milestones, ensure processes are followed for review & reporting of the same

- Work with Merchandising ops team, guiding them on store creation for launches and sale events.

What you'll need :

- A Master's Degree in Supply Chain or Business Administration from Tier-A institutes is preferred

- Minimum 3-6 years of work experience and proven track record of process design, stakeholder management and program management Comfortable working in a fast-paced, dynamic work environment, which includes addressing day today as well as long term problem statements.

- Exposure to Consulting, Business Process Re-engineering, Lean/6 Sigma, customer journey mapping etc. will be added bonus

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.