Flipkart - Manager - City Logistics

1. Operations and Performance Management

- Responsible for planning & smooth functioning of the Return Sortation Centre for North India.

- Close coordination with the planning team to ascertain the Return volume during peak period

- End to end management of Return Sortation Centre for All Delhi NCR FM volume.

- Operational performance management with respect to timings, availability, etc.

- Operational performance management with respect to mix bagging and misroute. etc

- Cost Optimisation for RSC center with structural solves.

- Overall Management of movement of seller return at all locations through close interaction with the ground team.

- Ensuring manpower training as per SOP and future process.

- Strategic Planning & Monitoring Sorter productivity.

- Opening and sortation of shipments based on defined SOP.

- Bagging and tagging of unitized load based on defined SOP.

- Staging and consignment creation of loads ready for dispatch

- Ensuring regular inspections with regards to routes & modes being operated as per monthly operating plan.

- Supporting to Zonal leadership-North for all operational need

Project Management.

- Peak & Sale plan (like BBD and May sale).

- On-time PH-MH connection and ensuring No transportation breach.

Inbound:

- All activities from the vehicle docking to inbound staging will come under inbound

-Physical unloading of the bags, receiving consignment/bags, and putting bags in inbound staging are the activities at this step

Sortation:

- Ensure that the sortation of shipments happen according to the Flipkart facility logic

- Ensure that sortation happens for all shipments

- Bag/unit closure and tagging to be done correctly according to the Flipkart destination facilities

Outbound:

- Staging of sorted bags according to the connection logic of Flipkart LH

- Loading of bags into the Flipkart trucks based on connection time.

- Inbound and outbound connection times to be provided by Flipkart

- Issue resolution in case of any mis-sorted/ misrouted shipment

2. People Management

Stakeholder Management

- Create and maintain consistent feedback activities/mechanisms to ascertain the services levels of Delivery & Pick up Hubs and encourage improvements.

- Will be responsible For the Regional KPI matrix.

- Cost control of the RSC.

- New process implementations & Innovations.

- Motivates the team members for day to day activities\Fleet Management.

- Coaches and mentors the team member to strive for aspirational targets Purpose:

MUST HAVE:

A) Should be hands-on experience in Logistics operations. Can execute task independently or with minimum supervision

B) STRONG ON PEOPLE MANAGEMENT, Should be managing a large team currently

C) DATA oriented problem solving, strong on Analytics.

Education - MBA, Supply Chain certification would be preferred.