Flipkart - Learning Partner (4-8 yrs)
- Conduct training on new process, New joiners (Inductions) and Refresher.
- Must Facilitate soft skills
- Should be good at execution of training programs
- To undertake ongoing training and development in the delivery and support of training and learning to ensure delivery is effective and efficient.
- Ensuring all our customer needs (Internal & External) are promptly and efficiently met.
- Ensuring effective achievement of process implementation and process adherence.
- To deliver effective training as per agreed timelines.
- To champion the process training at all levels.
- Responsible for publishing weekly training calendar and timely completion of training as per plan.
- Conduct process training for new hires, up skill training for existing/new verticals/categories or refresher trainings. Thorough knowledge of warehouse functioning processes. (Classroom training and on the job trainings)
- Adherence to Training SOP.
- Knowledge of Content Development an added advantage.
- Facilitate and conduct periodic refresher trainings on processes.
- Ability to update self on new processes and master the same.
- Maintain and share training reports on time. Maintain records of results for training and retraining programs.
- Obtain Feedback from Participants and maintain a record of the Feedback Scores.
- Ability to work effectively as a member of a dynamic team.
- Demonstrate Excellent Platform Skills.
- Excellent verbal and written communications skills in English.
- Excellent presentation, organizational, and planning skills.
- Knowledge of MS Word, MS Excel, MS PowerPoint and Google apps (Spread Sheet, documents, Google forms etc) is desirable.
- Understanding of training methodologies & adult learning principles.
- Strong Communication. English, Hindi and local language, Written & Spoken. Ability to communicate in more than three languages would be an added advantage.
- Knowledge on Kirpatrick Learning Evaluation Model
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