17/10 Nelisha
TA Consultant at Flipkart

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Flipkart - Control Tower Role - Supply Chain (5-10 yrs)

Bangalore Job Code: 755182

Job description:


- Keep a track of all Ekart metrics which may impact the health of supply chain

- Process set up and streamlining across all assets for all issues which may impact reliability

- Point person for laisoning between Ops and the customer SPOC (Daily Sync up)

- Adhoc breakdowns/disruptions to be managed and also communicated to customers (external or internal)

- Manage the planned events (spike in volumes) by employing the predefined and/or newly identified/aligned levers

- Manage Assest operations assurance by close monitering of operations, stakeholder management & designing right playbooks

- Pull up scorecard metrics for eKart along with first cut RCA for the metrics

- Weekly summary for POC & Pilot shipments for all clients

- Do deep dives on recurring issues and bring a systematic closure to those issues

- Process review and improvement in all function areas where CT interacts

- Playbook review for all assets with CT asset Ops, E2E customers, E2E services along with Asset CT, E2E CT teams

- Provide inputs to product development with CT's point of view after collaborating inputs from various stakeholders

- Exercise preset levers and/or new identified levers in the event of breakdown/disruption for Tech issues, external issues and internal operations

- Build levers for new scenarios disrupting the flow for respective assets

- Monitor shipment flow, pendencies, cut off misses, functional breaches, breach risks in the respective assets

- Conceptulize and own action items to improve service/speed/reliability/experience across Flipkart's Product, Tech, Design and Operations teamsstomer SPOC (Daily Sync up)

- Adhoc breakdowns/disruptions to be managed and also communicated to customers (external or internal)

- Manage the planned events (spike in volumes) by employing the predefined and/or newly identified/aligned levers

- Manage Assest operations assurance by close monitering of operations, stakeholder management & designing right playbooks

- Pull up scorecard metrics for eKart along with first cut RCA for the metrics

- Weekly summary for POC & Pilot shipments for all clients

- Do deep dives on recurring issues and bring a systematic closure to those issues

- Process review and improvement in all function areas where CT interacts

- Playbook review for all assets with CT asset Ops, E2E customers, E2E services along with Asset CT, E2E CT teams

- Provide inputs to product development with CT's point of view after collaborating inputs from various stakeholders

- Exercise preset levers and/or new identified levers in the event of breakdown/disruption for Tech issues, external issues and internal operations

- Build levers for new scenarios disrupting the flow for respective assets

- Monitor shipment flow, pendencies, cut off misses, functional breaches, breach risks in the respective assets

- Conceptulize and own action items to improve service/speed/reliability/experience across Flipkart's Product, Tech, Design and Operations teams

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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