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14/05 Nelisha
TA Consultant at Flipkart

Views:2539 Applications:536 Rec. Actions:Recruiter Actions:99

Flipkart - City Logistics Role (6-12 yrs)

Chennai Job Code: 822259

1. Operations and Performance Management

- Ensure seamless city logistics operations in the North States. Provide leadership to the entire region/zone

. Ensure operations at regional hub level by coordinating with fulfillment team and 3rd Party co- loaders and at each DH ( Delivery Hub )level by managing DH Heads

- Work with vendors / Kirana and other partners to provide flex to operation in a cost-effective manner.

- Ensure good performance DHs on timely deliveries, pick-ups, process compliance, and system updates.

- Plan for growth in line with the organization's objectives and ensure getting the right talent at the ground level by recruiting FEs ( Field Executives ).

- Ensure efficiency improvements and contingency management by innovative solutions such as delivery route assignment, rotation of FEs.

- Analyze order volumes and other available information to ensure uniform allocation of load to DHs & FEs,

- Resolve personnel or system issues with help from other team members to ensure smooth operations

- Provide feedback to DHs: DH heads, FEs for performance improvement

- Conduct performance management reviews of DH heads and give training recommendations

2. People Management :

- Motivate DH Heads and delivery boys for continuous performance improvement and excellence

- Keep employee attrition (FEs and DH Heads) to a minimum

- Create and maintain consistent feedback activities/mechanisms to ascertain the services levels of Delivery Hubs and each FE and encourage improvements.

- Will be responsible For the Regional KPI matrix.

- Cost control & P&L of the region.

- New process implementations & Innovations.


 A) Should be hands-on experience in Logistics operations. Can execute task independently or with minimum supervision

B) STRONG ON PEOPLE MANAGEMENT, Should be managing a large team currently

E) DATA oriented problem solving, strong on Analytics.

Education - MBA, Supply Chain certification would be preferred.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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