Flipkart - Associate Director - Learning

- Define and develop learning program strategies and processes to develop expertise of Jeeves F1 & partner employees

- Design, develop and deliver programs, curriculum and training materials to meet business needs

- Measure, evaluate and report the effectiveness and impact of programs against business goals.

- Drive coaching & developmental interventions to enhance functional knowledge & customer centricity.

- Drive innovation and break through improvements in processes and training practices

- Identify tools and learning technologies to cost effectively scale programs and improve learning effectiveness and speed to competency.

- Provide thought leadership for content development, gamification, skills development.

- Lead a team of trainers to manage multiple projects and programs concurrently

Key Skills:

- Minimum of 12 years of experience in Learning & Development function preferably with a Consumer durable or FMCG or Supply Chain Management organizations.

- Experienced in applying adult learning principles, learning technology and program management skills together in the design, development and maintenance of learning solutions

- Experienced in developing blended learning models to match the appropriate methods with the subject matter,

- Designing and developing stand alone, self-directed e-learning modules

- Experienced in working with industry standard Learning Management Systems (LMS) and reporting and measuring training results and learning effectiveness

- Program and project management experience including managing multiple concurrent projects and managing process improvement efforts

- Experience managing the review and quality assurance processes for training content and materials

- Experience integrating use of knowledge bases and online reference for learning and performance support