Flam App - Senior Manager - Growth

- Owner of customer acquisition for the business (especially in the United States)

- Build long-term creative growth hacking strategies for customer acquisition and lead the team in execution over the short/medium term

- Work closely with global teams on developing marketing, CX and product roadmaps to make it even more simple and delightful for customers

- Drive an objective and sustained approach to acquisition efficiencies

- Write new playbooks on customer acquisition for the business

- Work closely with launch marketing and other teams to build the right content targeting framework across customer cohorts to maximize conversion

- Mentor and develop a team of high-performing growth hackers

- Drive robust and detailed measurement and reporting processes

Skills :

- Growth Hacking Strategy; build and execute plans to achieve organizational growth goals specifically in the US

- Analyses current acquisition and retention strategies, do end-to-end customer research to give formulate insights

- Customer Acquisition; improve current customer acquisition campaigns and develop better

- Customer Conversion; improve the conversion of prospects into happy customers

- Customer Retention; improve customer experience to reduce churn and increase LTV

- Experience in a growth hacking role for a high growth B2C Tech Startup.

- Demonstrable experience of influencing growth with a focus on data and reducing CAC

- Great communication skills and the ability to work with diverse teams