FIS Global - Brokerage Manager

- Complete brokerage BAU responsibilities in a timely and accurate manner

- Ensure team's monthly brokerage cycle tasks are completed within the internal and market timelines

- Invoices

- Finance reports

- Management reports

- Deliver on monthly SLA targets, striving to exceed where possible

- Analyse outstanding brokerage ageing profile and identify short/medium term targets to ensure adherence to SLAs

- Escalate and propose solutions regarding short and long term capacity concerns to manager

- Work with management and other stakeholders to ensure that SLA breaches are closed out in a timely fashion

- Timely escalation of potential problem brokers to management

Change management :

- Proactively identify areas for performance and control improvements

- Constantly analyse productivity/output to identify potential enhancements or cost savings

- Articulate business cases to management/change/IT to execute and deliver on suggested improvements

- Guide/encourage team to propose solutions and take ownership of changes

- Provide excellent client service

- Build strong relationships with all stakeholders (team/management/business)

- Co-ordinate timely response and resolution of all queries

- Ensure accuracy and clarity in all deliverables to stakeholders

- Provide constant feedback to stakeholders to improve our service offering

- Provide an effective link between industry platform providers and the participant firm in terms of knowledge transfer and decision making

 Risk management :

- Monitor controls and checks associated with tasks in SOPs

- Constantly analyse all activities to close potential risk gaps and implement preventative, and if not, then detective controls

- Ensure timely escalation in event of a risk incident

 Business/Industry landscape awareness :

- Keep abreast of all industry changes/advancements especially with regards to the development of industry tools and regulations

- Awareness and communication of impact to utility management - generate action plans to develop positive outcomes/mitigate negative outcomes from changes

- Understand business risks/impact and escalate to management where necessary

 Team management :

- Take responsibility for personal and direct reports- career development

- Objective setting, performance analysis, periodic review

- Highlight/provide opportunities to team for personal development

- At least 10 yrs to 15 years of work experience with at least 8 - 10 of those years being in a brokerage role

- Experience in team management

- Good understanding of GMI

- Comfortable using key industry platforms such as DOCS, Atlantis and eRECS

- Good stakeholder management and communication

- Manage multiple simultaneous deliveries to tight deadlines

- Analytical and can solve problems quickly and innovatively

- Delivery focused, results driven

- Strong client service focus.

- Brokerage team is responsible for reconciling and settling Brokerage fees related to the execution and clearing business of Listed Derivatives.

- From a BAU perspective, activities entail Daily reconciliation of Give-in/out trades, Static maintenance in terms of historical breaks seen per reconciliation done, Maintenance and signoff of internal accrual accounts, Payables reconciliation, Payment processing, Receivables Invoicing and collection of funds.

- From a project perspective, the team engages in various tactical and strategic process improvements and system architecture changes. The team also handles one-off requests for information from the business and co-ordinates any accrual setup changes requested by the business.