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06/05 Shalu Gupta
Talent specialist at Xpheno

Views:142 Applications:31 Rec. Actions:Recruiter Actions:4

Financial Consultant - Oracle EBS - BFSI (3-8 yrs)

Pune Job Code: 922121

In your role you will:

- Ensure processes for monitoring and detecting system failures are in place and are correctly used, and you will conduct proactive monitoring

- Contribute to coordination of PEC/YEC activities including cooperation with key stakeholders to agree on the level of service and appropriate deadlines

- Support daily maintenance of scheduled batches across Oracle Finance to ensure complete end-to-end processing

- Support and develop processes in Automic application helping with automation of daily processing, monitoring as well as handling opening and closing periods in Oracle Finance

- Plan and implement both service improvements and the handover of new functionalities from the Finance Applications Development and Support team

- Periodically review the processing landscape setup to secure technical integrity of system operations

- Ensure cases are dispatched to the appropriate Finance Applications team, prioritized and resolved within agreed time

- Keep process and technical documentation up-to-date

- Support and improve internal processes of customer request execution in accordance with SLA agreements

- Embed customer-centricity in the service delivered

- Develop own knowledge, skills, and experience and share with the team members

Position Qualifications :

To maximize your chances, you need:

- Bachelor's/Master's degree in Computer Engineering, Computer Science or equivalent

- 3 to 7 years- experience in an application support environment

- Practical experience of transitioning apps into a production support environment

- Technical knowledge of Oracle configuration across modules in production

- Ability to analyze and resolve issues by leveraging technical languages and tools (e.g. PLSQL, SQL Developer, API)

- Experience of resolving incidents by addressing the root causes

- Working knowledge of ITIL process

- Ability to make timely and effective decisions on incoming cases

- Ability to plan & organize own daily tasks

- Strong sense of operational continuity

- Ability to effectively prioritize and escalate customer issues

- Fluency in written and spoken English

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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