Finance Operations Manager - Accounts Payable - eCommerce - CWA/CA/ACCA/CPA

Fin Ops Manager with Leading eCommerce Company @ Hyderabad-CWA/CA/ACCA ( UK )/CPA (USA)

FinOps Manager - AP

Summary of Responsibilities :

- The successful candidate will lead a team that ensures that our financial operations are prepared for our continued expansion and reports into Manager, Global FinOps AP.

- This will include managing a team that works with our Retail partners, finance, transportation, fulfillment center operations teams to ensure we service our vendors in a manner fitting with our "Customer Obsession" philosophy.

- The FinOps Manager - AP is responsible for smooth operations of WW Vendor Payables operations at Hyderabad, which includes Vendor-setup, Inventory, Non-Inventory and Other Vendor Payables activities.

- This position will be responsible for a process within Accounts Payable Operations including hiring, training, and employee development; managing group workload and establishing priorities; ensuring existing policies and procedures are followed; managing annual performance targets and operating budget; creating and monitoring appropriate performance metrics.

- This position will also act as an escalation point in resolving complex outstanding issues with internal and external business partners. The successful candidate will have a strong desire in innovating processes and exceed expectations in a dynamic, fast-paced environment, primarily driving innovation on behalf of customers/vendors.

Business Responsibilities :

- Leading and developing a team of circa 50 AP Analysts/AP Specialists, 2+ Operational managers across payables process

- Drive development and expansion of systems and processes required to execute on-time payments to Vendors

- Own defining/adhering to policies related to AP and drive consistency with entities globally.

- Solving complex customer/vendor issues and proactively heading off negative service trends. Understanding and correctly utilizing resources provided by internal systems, departments, policies, and procedures.

- Build and monitor performance metrics, with principal focus on ensuring on-time payments, cost out initiatives and estimating future headcount growth by country

- Drive the expansion of self-service functionality in order to improve vendor experience and reduce manual processes

- Maintain weekly and monthly communications and metrics reporting with Director and VP level business partners in Digital business and finance teams.

- Developing, modifying and maintaining the operational and design effectiveness of internal controls

- Partnering with Internal Audit

- Lead cross-functional systems and process improvement initiatives

- Knowledge & Skills/ Business Acumen

Education & Experience :

- CA, CPA or CWA, with 8+ or more years of post-qualification experience in Shared Services, Accounts Payable

- Past experience in effectively managing groups of at least 100 - 120 associates.

- Strong Customer focus (both Internal / External).

- A work ethic based on a strong desire to exceed expectations.

- Strong interpersonal skills - including written and oral communication skills.

- Expertise in Six Sigma defect reduction techniques (DMAIC, etc.)

- Retail industry experience (Preferred) Experience using Oracle Financial Applications (Preferred)