We have an urgent opportunity with one of the largest BPO/ KPO
Location: Multiple
Level: Multiple
Post Graduate in commerce/Finance, CA/CWA
- Strong Domain knowledge with End to End F&A experience
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Management experience required; working through Team Leads; having a span of control of a more than 100 people
- Strong interpersonal and communication skills to be effective with management, team members and client
- Ability to solve urgent matters and work under pressure
- Ability to prioritise and schedule workload;
- Reliable, active approach striving for process improvement
- Responsibility, accuracy
- Manage large, multiple and diverse functional high-performing teams (>100 FTE)
- Collaborate and partner with client to achieve strategic goals through innovative, state-of-the-art and efficient solutions
- Lead client interactions on behalf of the business unit and facilitate operating units- alignment to committed service standards
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