Field Sales Role - B2B-Segment - EduTech

We are looking for Customer Success Manager(B2B Field sales) for Hyderabad or Coimbatore location.

WHAT YOU WILL DO:

- Own responsibility for adoption of product, upsell and cross sell. Act as subject matter expert to train customers and partners.

- Develop and maintain long-term relationships with stakeholders in your account portfolio, where appropriate.

- Be the Voice of the Customer and Gather customer product feedback and communicate with teams

- Creation of upsell opportunities in your accounts by deepening customer relations, driving product usage and making a plan together with the customer to grow business in their institutes. Work closely with the regional BDMs to convert opportunities into sales.

WHO SHOULD APPLY:

- Ability to work in remotely distributed teams with experience in B2B account management, customer success, cross-team coordination and escalation management.

- You have strong interpersonal skills and experience n building strong internal and external relationships.

- You are able to influence people in group meetings, demonstrations and training sessions as well as communicate effectively with CXO level stakeholders. You have strong public speaking skills.

- Role will involve travel 50-60% within the territory and the rest will be WFH