FatakPay Digital - Retail Business Sales Head - Insurance Segment

Sales Head Insurance Retail Business

Company Description:

FatakPay is revolutionizing access to credit in India by providing quick and convenient financial solutions.

Our app ensures a transparent transaction experience enabling digital credit approvals in minutes.

We're committed to enhancing employee welfare through powerful financial products and technology platforms.

For more information, visit our website at http://fatakpay.com.

Role Description:

We are looking for a high-performing Retail Business Sales Head at AVP/DVP/VP level to lead and scale our direct-to-customer (D2C) insurance sales channel.

The ideal candidate will bring deep experience from leading Insurtech platforms with strong exposure to digital insurance selling, loan-linked insurance products, and customer acquisition strategies.

This is a leadership role responsible for driving insurance sales across both loan-attached and standalone D2C retail channels.

This is a full-time on-site role for a Sales Head - Insurance Retail Business located in Mumbai.

Key Responsibilities:

- Own and drive the P&L for the retail insurance business, targeting both loan-linked and independent D2C insurance sales.

- Design and execute strategies to drive insurance attachment across Personal Loans and other retail lending journeys.

- Build, lead and manage a high-performing digital sales team focused on customer acquisition, conversions, and persistency.

- Leverage open databases, digital leads, and customer journeys to optimize sales funnel and cross-sell/upsell insurance.

- Conceptualize and run marketing campaigns (email/SMS/push/ads) to drive customer engagement and insurance purchase intent.

- Collaborate with product, underwriting, data, marketing and tech teams to ensure seamless integration of insurance offerings across platforms.

- Partner with insurers to develop bundled offerings and improve commercial viability.

- Monitor and improve key metrics like attachment rates, conversion, persistency and CAC.

- Work in collaboration with other Business Heads - Retail loan, Corporate loan, Personal Loan to pitch insurance to the customers.

- Impart knowledge and develop understanding of team on insurance sale.

- Track market trends, competitor offerings, and feedbacks to align the sales strategy.

- Achieve assigned sales targets and contribute to the overall growth of the Insurance business portfolio.

- Ensure regulatory compliance and alignment with industry best practices in digital insurance sales.

Experience:

- 7 years plus experience in retail insurance sales, preferably from Insurtech companies or D2C digital platforms.

- Experience and general insurance and health business preferred.

- Familiarity with API-led insurance distribution, POSP models, or affiliate-led online sales.

- Exposure to early-stage growth companies or fintechs offering personal loans, BNPL, or digital credit journeys.

Skills:

- Proven track record in digital D2C insurance sales.

- Understanding of loan-linked insurance, especially personal loan cross-sell journeys.

- Strong analytical mindset, familiarity with CRM, funnel management, and campaign ROI measurement.

- Leadership and team-building experience in a fast-paced digital sales environment.