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18/09 Arpita Sah
HR at FabHotels

Views:1567 Applications:370 Rec. Actions:Recruiter Actions:244

FabHotels - Manager - Client Success - TravelPlus (2-3 yrs)

Gurgaon/Gurugram Job Code: 1316224

What is TravelPlus?

TravelPlus is India's leading cloud-based corporate travel and expense management platform. Trusted by 1000+ high-growth companies in India, TravelPlus is the only corporate travel product in India that offers world-class tech with best-in-class travel concierge, available 24x7 365 days a year. With a backing of 7+ years of hospitality experience running FabHotels, India's biggest and the most preferred premium economy hotels chain with 1000+ hotels in 60+ cities and catering to 2000+ corporate & SME clients, we understand the critical role that both technology and people play in delivering superior corporate travel experiences.

Who should join TravelPlus?

- We're looking for hungry, self-driven and curious individuals, who want to join a young company and be a part of creating the biggest player in the nascent corporate travel tech market.

- We love tackling & solving hard, challenging problems with simple, smart & effective solutions. If you share a passion to deliver customer delight through technology & operations, we would love to get a chance to speak with you.


- Manage a portfolio of clients, serving as their primary point of contact, driving product adoption and revenue

- Build and maintain strong relationships with clients, ensuring their satisfaction and success with our platform

- Identify new opportunities for growth and upsell, working closely with our sales team

- Collaborate with our product team to identify and prioritize new features and enhancements based on client feedback

- Analyze data and trends to identify areas for improvement and optimization

- Ensure timely resolution of client issues and concerns

- Develop and deliver client training and education programs

- Stay up-to-date on industry trends and best practices


- Bachelor's or master's degree from a top institute with 2-3 years of experience in a client-facing role

- Strong communication and interpersonal skills

- Proven track record of building and maintaining strong client relationships

- Analytical mindset and ability to use data to drive decision-making

- Experience working with technology platforms and tools

- Ability to thrive in a fast-paced, dynamic environment

Women-friendly workplace:

Maternity and Paternity Benefits

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