EY - Senior Consultant - Outsourcing Advisory

EY India- Outsourcing Advisory (S.Con) - Delhi NCR

Job Role:

The Senior consultant will be involved in providing objective advise, expertise, guidance and specialist skills with the aim of achieving the project targets. The Senior consultant will mainly work with the EY team to:

- Be part of the client engagements and lead specific work-streams

- Advice clients in designing and implementing the right sourcing model, including but not limited to shared services and outsourcing

- Assist clients through the transition journey including as-is assessment, vision development, business case development, target operating model design, sizing, location selection, performance management support, transition management, process review and continuous improvement

- Advise clients on outsourcing deal setup best practices through RFP development, vendor evaluation, contract negotiation, portfolio rationalization, benchmarking and end of term support

- Map current processes & control systems and identify gaps and areas of improvement

- Support the Engagement Manager for activities such as engagement economics and receivables, project resources and team utilization

- Lead the delivery / execution of high-quality deliverables and manage service quality, brand and client expectations

- Contribute to brand development by writing articles, developing thought leadership and point-of-views

- Contribute to knowledge development and management

- Demonstrate significant industry / solution expertise

- Assist in resolving people issues

- Support people development through guidance and feedback

- Ensure compliance to the firm's standards, processes and policies

- Contribute to the firm's initiatives in enhancing market leadership & growth, quality, people agenda and operational excellence

- Manage senior external/internal stakeholders independently

Professional Background:

- 6 to 8 years of relevant post MBA experience ; Consulting background (preferably) or Industry background (Outsourcing Advisory/ Retained Organization Governance role/ Outsourcing Service Provider Business Development team)

- Experience of executing projects in the area of outsourcing, sourcing strategy development or Outsourcing services sales

- Process redesign experience in process areas like Lead to Order (L2O), Order to Cash (O2C), Record to report (R2R), Procure to Pay (P2P), Hire to Retire (H2R) etc.

- Experience in working on finance transformation, business case analysis and planning, Service sourcing, RfP process, Outsourcing/offshoring strategy and setup, Shared service or IT transformation or Design of SLAs, process KPIs and reporting requirements

- In-depth domain knowledge of Technology sector. Should have worked in any one or more of following sub-sectors of technology sector - Global capability centres or SSCs, IT Services, Engineering services, BPO, Semiconductor, Devices, Hardware, Software, Internet and e-commerce

- Knowledge of current technology landscape, trends and solutions

- Relevant consulting experience with Big 4 is preferred

- Industry experience of managing functions under controllership, FP&A, Revenue mgmt., transactional finance, etc. especially within the professional services domain

- Exposure to data management and analytics

Preferred Skills:

- Expertise in two or more of the areas listed - process transformation, business case analysis and planning, Service sourcing, RfP process, Outsourcing/offshoring strategy and setup, Shared service or IT transformation or Design of SLAs, process KPIs and reporting requirements

- Exposure to implementation of RPA/OCR/BI/Consolidation tools

- Experience with process mapping tools like Microsoft Visio, IBM Blueworks, Celonis etc.

- Hands on experience with different data visualization tools like Tableau, Power BI