Skills required:

- Experience in SAP SuccessFactors Recruitment (RCM) module

- Experience in SAP SuccessFactors Recruitment Marketing (RMK) module

- Experience in SAP SuccessFactors PMGM/ SMCDP modules

- Good to have: Experience in SAP SuccessFactors Employee Central (EC) module

- Certification on PMGM /RCM/RMK Mandatory

- Implementation/support experience with SuccessFactors Recruiting, PMGM SPCDP, Onboarding 2.0 module (at least 2 implementation projects)

- Must have worked on E2E recruiting configuration

- Must have worked on CSB configuring

- Must have worked on Email Templates, Custom data collection objects, Cross boarding, Offboarding etc.

- Must have experience in configuring Onboarding related business rules

- Implementation and support experience with SuccessFactors PMGM/ SMCDP module.

- Proficiency in gathering & assessing requirements from functional business owners

- Configuring and testing the SuccessFactors Cloud Application suite.

- Actively performing knowledge transfer to production support (BAU - Business As Usual) team

Responsibilities:

- Implement and provide hypercare support SAP SuccessFactors Recruitment, recruitment marketing and Onboarding 2.0, PMGM/ SMCDP module

- Support and enhance SuccessFactors components on Recruitment and Onboarding and PMGM/ SMCDP functionalities

- Configure SuccessFactors functions to meet client needs

- Educate Service Owners/Solution Architects on alternatives for system configuration and design

- Prepare documentation and presentation materials as and when needed Ensure deliverables are completed within deadlines, and the quality of deliverables meet client expectations

- Ensure deliverables are completed within deadlines, and the quality of deliverables meet client expectations

- Raise SAP OSS for issues/bugs in the solution

- Closely work with RGC, EC and User Administration teams for delivering end to end project requirements

- Preparing project related documentations such as configurations workbooks, unit test evidence document, deployment checklist etc.

- Closely monitoring Remedy ticketing tool for any issues during hypercare and fix the issues by following standard Change Management process

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