EY GDS - Senior Role - PMO Lead

ORGANIZATIONAL CONTEXT

Department: Global Managed Services Delivery

Reporting to: Transformation Lead GMS

JOB CONTENT

1. Role Objective : 

- Responsible for the performance mgmt. of the GMS transformation function including the assigned transformation programs

- Define a performance metrics and targets for productivity, automation, process efficiency and centralization measure

- Establish follow up methods, monitor progress according to targets and milestones. Launch corrective actions in hand with the GMS Functions.

2. Detailed Duties and Responsibilities : 

- Establish a metric drive transformation function and initiatives with a clear vision how measure, benchmark and monitor progress against the targets

Operational : 

- Definition of the program dashboard and KPIs for savings, process definition and deployment, automation and centralization

- Transformation program performance mgmt. and progress tracking

- Reporting to GMS forums

- Launching corrective actions in hand with the team to recover red flag areas

- Coordinating the PMO activities of the various transformation programs including of the PMO team coaching activities

People Management : 

- Lead a virtual PMO team creating a high performance standard

3. Key Skills : 

- Project management

- Performance mgmt..

- Change management

- Strong analytical and process thinking

- Team and business leadership

Educational Qualification: MBA-Full-time

Experience: Total 14+ years of experience out of which 5+ years of experience in a driving large scale PMO