Job Description:

To work as experience management POC for assigned business delivery teams to ensure timely execution of resource scheduling activities and deliver highest quality scheduling support while meeting deployment timelines.

Key responsibilities:

- Work as subject matter expert on resource management concepts and scheduling tools for the assigned business teams.

- Proactively identify staffing challenges and provide customized scheduling solutions.

- Ensure deployment guidelines are consistently followed within the EM and engagement teams.

- Ensure resource schedules are timely and accurately updated on the scheduling tools.

- Optimize resource utilization through effective scheduling strategies.

- Supervise and review the execution of resource management and deployment procedures carried out by GDS Associates/advanced associates.

- Supervise and guide the team members on various tasks assigned in a manner comprehendible by them, to translate teaching into quality delivery.

- Identifying and prioritizing opportunities for process improvement/re-engineering.

- Develop a strong business continuity framework for self and team.

- Develop strong working relationships with GDS engagement Managers/seniors as well as with experience management teams onshore.

Qualification/Experience:

- Graduates with 3-4 years of post-qualification experience, preferably on resource management, scheduling and deployment concepts.

- For internal movements within EY, Graduates with min 3-4 years of post-qualification experience with at least 1 year with EY.

- Minimum reward category of Valued contribution in the last appraisal cycle with no PIP/other performance challenges in the last 1 year.

Competencies/Skills:

- Strong execution skills with focus on meeting timelines and delivering highest quality service.

- Solution oriented mindset.

- Excellent verbal and written communication skills.

- Strong working knowledge of MS Excel, Word and PowerPoint.

- Excellent teaming and interpersonal skills.

- Strong time management and analytical skills.

- Stakeholder/client management experience.

- At least 1 year of experience in supervising a team will be preferred.

- Positive attitude and ability to excel under tight timelines.

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