The Telecom Business Advisory Service line works with clients at C-Suite level to proactively identify value creation opportunities and help them create digital Transformation Roadmap along with supporting them in planning, designing and delivering transformation projects. Working closely with global Telecom capability teams, industry and functional groups this group provides clients with range of service offerings including:
- Business / Digital Strategy formulation
- Emerging Technology Assessment (Next Gen OSS/BSS, IoT, RPA, Blockchain, Cloud, Mobility, Analytics, AI etc.)
- Technology Solution evaluation and sourcing advisory
- Operating Model Design
- Programme Management and PMO Services for Transformation programs
- Enterprise Architecture setup
- Maturity Assessment and Cost Reduction advisory
- Consulting
- Conduct workshops with clients to understand their complex business and technology issues including their current technology landscape, IT architecture, existing OSS/BSS implementations etc.
- Define the transformation roadmap by identifying and prioritizing initiatives
- Develop use cases supported by business case for delivering end customer services for clients
- Apply system level thinking to recommend custom solutions (using multiple industry products) to fulfil client needs
- Gather business requirements from client teams
- Engagement Delivery
- Support Engagement Manager/Director/Partner on project delivery
- Manage client expectations and perform day to day client management activities
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