Expert - Data & Analytics Solution - KPO

My Client is looking for exceptional talent to join our rapidly growing global team. People are our biggest perk! Our transparent and collaborative culture offers a chance to work with some of the brightest minds in the industry. If you are someone who thrives on ambiguity, is a problem solver and yet deliver value to clients, please apply for the position.

Responsibilities:

- Lead cross-functional teams to pilot and implement client solutions with a focus on client satisfaction across a solution area and industry verticals.

- Answer customers questions, track deliveries, and address customer complaints.

- Manage multiple concurrent projects ensuring exceptional client satisfaction and on-time delivery.

- Work closely with the Technology and Product Management groups to ensure ongoing refinement of our analytical tools and development of new client solutions.

- Make presentations and recommendations to clients on various deliverables in each project

- Develop and maintain skills to the highest standards consistent with best practices and emerging trends in analytics.

- Recruit, manage and mentor a team of analysts

- The exact nature of duties, as well as the salary and compensation package, will be commensurate with experience and salary history.

Requirements:

- We are looking ONLY FOR Candidates with Past experience in Client Handling and Project Delivery.

- Analytics domain experience is a must.

Required Skills & Experience:

- A degree in Engineering, Computer Science, Operations Research, Industrial Engineering, Economics, Statistics or a related field with 2-5 years of prior relevant work experience. A graduate degree is preferred.

- Relevant expertise in using analytic tools such as Excel, SAS, SPSS, SQL, Python, R, ML and able to quickly master new packages when needed.

- Strong analytical skills, excellent communication skills and the ability to communicate actionable analytical findings to a non-technical audience in clear and concise language.

- Proven ability to frame a business issue, design the right solution, and deliver results.

- Ability to lead projects and teams

- Experience with the application of statistical estimation techniques and / or optimization techniques

- Exposure to / experience working with large data sets.

- Working knowledge of market-leading data visualization tools such as - Tableau, PowerBI, Qlik etc is desired.