ExMyB - Senior Manager/Associate Director - Delivery

Job Description:

- We are searching for an enthusiastic Associate Director with a "can-do" attitude to assist our organization in enhancing our organization's image, improve client loyalty, and enhance our brand-to-client experience.

- Your creativity, organizational skills, and vision will assist our organization in amplifying brand visibility, enhancing client and employee relations, and improve our organization's growth through projects that effectively communicate business strategy and brand personality.

- The ideal candidate for this role should demonstrate exceptional organizational abilities, superb interpersonal skills, multi-tasking skills, and excellent time-management Associate Director should reinforce client-to-business relations, improve the organization's image, and effectively deliver on event objectives.

Roles and Responsibilities:

- Overall responsibility of handling Technical Delivery Team, including:

- Strategy / longer-term planning.

- Responsible for driving continual improvement for the Technical Delivery Team, including coding quality and standards.

- Surfacing themes from Lessons learned on and off projects and escalating if appropriate

- Evaluate and monitor performance reports for project work.

- In cooperation with Development Managers in 1:1 catch-ups with individuals around career planning, training, ideas for improvement, and workload challenges.

- Help to drive the positive culture of the team.

Responsible for review of project proposals, including:

- Provision of technical estimates for Statements of Work, Change Requests, Work Orders, etc (delegates this to team leaders / senior developers).

- Identification of technical risk associated with proposed architectures in project estimation & delivery processes.

- Actively researches improvements to development processes.

Coordinates resourcing for the following:

- New Project Estimation/Implementation.

- Demo Asset Implementation.

- Production Bugs.

- Manages Resource Conflicts between Projects and/or Bug Fixes (globally).

Manages the teams on:

- Workload and time tracking.

- Up-coming Projects.

- Issues/Feedback from team members around culture, process, operations.

- Local escalation point for issues or delays on Project work.

Work Experience:

- 6+ years of work experience in roles such as techno-business roles, strategy & operations,, consulting, program management etc.

- Astute business sense and analytical ability with great articulation skills

- Deep industry knowledge of 1-2 B2B industries

- Prior operations and project/vendor-management experience

Knowledge/ Skills:

- High level of ownership, willingness to set up things from scratch, high emotional intelligence

- Superior research skills and resourcefulness to draw logical conclusions with often limited information

- Excellent communication

- Senior executive presence

- Good people management skill

What can you expect?

- An agile and collaborative work culture with great ownership opportunities

- Strong ownership expectations

- Working with some of the smartest and lucrative individuals

- Strong ecosystem with cross-industry work possibilities

- An environment driven with the "doer" mindset and high performance

- A shot at building collaborative relations and alliances with key stakeholders

- Working with global entities to offer time and cost efficient solutions

Your Growth at Expand My Business:

We strongly believe that an individual motivated to constantly learn can grow into a refined professional with hard work and commitment. At Expand My Business, we constantly enforce a positive work environment that encourages you to go one step further than what you are and reach your highest potential by exploring and engaging in company relations, collaborations and alliances and allowing you the freedom to explore beyond boundaries.