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09/06 Akhil Rajan
HR Executive at EXL Service

Views:1645 Applications:312 Rec. Actions:Recruiter Actions:78

EXL Service - Manager - Analytics (4-7 yrs)

Gurgaon/Gurugram Job Code: 827210

Role Overview :

- Emphasis is on providing business insights and managing end to end project delivery

- Structure analytical solution to address business objectives and problem solving

- Translate stated or implied client needs into researchable hypotheses.

- Develop sophisticated analysis plans to test those hypotheses given data and resource availability, time, etc by using advanced machine learning algorithms

- Develop models and work towards its enhancement, monitoring and maintenance

- Effectively guide the team around problem structuring and use of analytics (tools and techniques) to carry out analysis and generate business insights.

- Facilitate client working sessions and lead recurring project status meetings

- Develop long-lasting, trusted advisor relationships with clients

- Able to work in dual shore engagement across multiple time zones

- Manage business uncertainty

- Assess customer needs, pain points, behaviors, activation levers, headroom for growth, value propositions, etc.

- Manage day-to-day project operations, serve as the functional and domain expert on the project team to ensure that they meet client expectations

- Provide quality oversight on deliverables prepared by the project team before submitting to client

Responsibilities :

- Project task and stakeholder management

- Define project deliverables, controls and ensure adherence to these

- Supervise and assist the team on project execution and delivery

- Monitor project progress and ensure adherence to client expectation

- Communications, including deck writing for business insight presentation

- Coordination of all sub-team efforts; Creation of project plan, define milestones, timelines, review plan with the team

- Delivery of output

- Facilitation and gathering of client feedback on problem structuring

- Understand and define business problems, get all background information and collect relevant data points

- Create solution hypothesis and get client buy in, discuss and align on end objective, timelines

- Build capabilities in junior team members

Candidate Profile :

- Bachelor- s/Master's degree in economics, mathematics, computer science/engineering, operations research or related analytics areas; candidates with BA/BS degrees in the same fields from the top tier academic institutions are also welcome to apply

- 4+ years- experience, preferably in insurance analytics

- Strong and in-depth understanding of statistical concepts and machine learning algorithm (both supervised and un-supervised) like regression techniques, decision trees, SVM, factor reduction techniques, clustering, time series techniques etc.

- Data analysis and predictive modeling experience with advanced machine learning algorithm is a must have

- Data Reporting, Visualization experience is good to have (Experience in legal expenditure analysis is a plus)

- Prior experience in managing and delivering on end to end projects and preferable in dual shore engagement

- Outstanding written and verbal communication skills

- Able to work in fast pace continuously evolving environment and ready to take up uphill challenges

- Is able to understand cross cultural differences and can work with clients across the globe

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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