HR Manager at Aasaanjobs
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Executive - Customer Success/Relationship Management - Software Solutions Firm (0-2 yrs)
1. Responsible for building, nurturing, and maintaining relations with clients and key personnel within customer companies. The company provides Software Solutions (Artificial Intelligence Products to Fintech and BFSI)
- Even Freshers can apply with Excellent Communication skills.
2. Alerting the sales team to opportunities for further sales within key clients.
3. Operates as the point of contact for assigned customers
4. Makes sure clients receive requested company products and services in a timely fashion
5. Communicates client needs and demands to senior management
6. Manage projects within client relationships, working to carry out client goals while meeting company goals
7. Coordinate with internal cross-functional teams working on the same account to ensure consistent service
8. Service multiple clients concurrently, often meeting deadlines
9. Study competition to find new ways to retain customers