Job Description: Product Owner

About Us -

All you need to know about Excitel is that it's fun, young and exciting. These values are important to us and we carry them with us every day. We came into existence in 2015, and are now with 6 lakh active subscribers, 1400 partners and 2 major markets in Delhi and Hyderabad.

As per TRAI's Dec - 20 published numbers for India, Excitel stands 7th (total subscriber base) among all private players in India, 4th in top monthly and quarterly growth (absolute and %) - averaging higher than market growth average, and among top 10 Wireline Broadband players in India.

This compared to the large conglomerates (Airtel, BSNL/MTNL) or well-funded platers (ACT Fibernet, YouBroadband from Vodafone) or publicly listed (Hathaway) or players with long history (Spectranet, DEN, Tikona) is an amazing success story of Excitel. Excitel has been steadily growing its subscriber base largely due to their powerful technology and strong word-of-mouth from users. This year we have 20 cities in our portfolio and envisage to expand to 50 cities by 2022.

While Excitel's initial industry-first plans & industry-best delivery gave it an exponential growth in these years, competition has now copied the promises, if not the delivery, thus confusing the consumers. Keeping in sync with the ambitious market expansion and market-share gain that is. Excitel's vision for the next few years, its critical now to build the value-system for the brand and what it is identified for - not only for its Customers & Prospects, but also to attract the right employees, partners, associations, press, and so on. As we are aware, in the current organic world of communication, a brand is no longer what we tell the Consumer it is - it is what Consumers tell each other it is. The environment is such that the Excitel brand storytelling is an urgent necessity for our business to sustain & grow.

We've always been obsessed with transforming the way young Indians experience entertainment on the internet at home, and it is the passion guiding our way forward.

Job Summary -

The Technical Product Owner position is a high impact position to the company in building the most innovative robust and scalable digital platform solutions for varied lines of business. You will be working with business stakeholders to build mission critical digital products, such as those that integrate with various applications both internal and external.

There is never a shortage of interesting problems to solve, interesting people to meet, and product complexities to master.

Responsibilities:

- Own the complete digital product from inception to go live and its maintainability

- Determine clients' needs by iterating with clients and internal stakeholders on product requirements and manage client expectations

- Clearly articulate the both functional and non-functional requirements and deep drive to create all scenarios and high level solution approaches to achieve that requirement

- Lead the definition, stakeholder alignment, and roll-out of features - in collaboration with other business team, designers, and engineers

- Develop detailed product requirements documents from user stories to wireframes

- Define clear backlogs including backlog grooming and prioritization

- End to end digital journey and flow creation along with understanding of various systems and tools that will be integrated or impacted - either on the product side or engineering side

- Understand the competitive landscape

Qualifications:

- 3 - 8 years of relevant full stack software product management experience

- An undergraduate engineering degree (B.tech / BS ) in Computer Science (or the equivalent) from a reputed university / engineering college

- Post graduate degree in business administration from a reputed university / engineering college

- Understand technologies, systems as play and integration points APIs - either on the product side or engineering side

- Entrepreneurial spirit - self-driven and curious with a passion for solving problems

- Critical thinker and highly analytical

- Ability to dive deep while also keeping perspective on the big picture goals

- Excellent verbal and written communication skills

- Excellent attention to detail and highly organized

Tools and Systems:

- Experience with Ticketing, HRMS, Contact Center, CRM, supply chain, sales related digital products will be a plus

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