Excitel Broadband - Head - Process Controller - Sales/Operations

Lead - Process Excellence

Required Skills :

- The candidate should have experience of 5-10 years.

- An MBA from Top - tier college is a must.

- Prior experience with distribution planning and channel implementation.

- Excellent communication and presentation skills.

- Good with data & data representation.

- Planning & execution of multiple campaigns simultaneously

- Data-driven with a strong analytical bent

- Working knowledge of tools in BI.

Who will be preferred :

- Entrepreneurial individual, self-starter with a drive to succeed, proactive and decisive hands-on individual

- The candidate who is open for field visits involved to understand the process from the ground level.

- A researcher approach is required

- Problem-solving approach- Study, Identify the loopholes & provide solutions with facts and figures.

- Working experience in a start-up is an added advantage.

What you will do :

- Manage various SOP to execute multiple campaigns/processes

- Field visits involved understanding the process from the ground level

- Create the right processes, tools, roles, and forums to enhance organizational learning & Growth.

- Drive knowledge checks and identify gaps for process /campaigns.

- Devise processes to capture knowledge across the team

- Build training skill in the team, and create a center of excellence for process

- Train, motivate, coach, and correct the team to ensure standards are met across the country.

- Updating and up-gradation of skills, tools, and techniques by studying trends and development in quality and process standards