Excitel Broadband - Head - Process Controller - Sales/Operations (5-10 yrs)
Lead - Process Excellence
Required Skills :
- The candidate should have experience of 5-10 years.
- An MBA from Top - tier college is a must.
- Prior experience with distribution planning and channel implementation.
- Excellent communication and presentation skills.
- Good with data & data representation.
- Planning & execution of multiple campaigns simultaneously
- Data-driven with a strong analytical bent
- Working knowledge of tools in BI.
Who will be preferred :
- Entrepreneurial individual, self-starter with a drive to succeed, proactive and decisive hands-on individual
- The candidate who is open for field visits involved to understand the process from the ground level.
- A researcher approach is required
- Problem-solving approach- Study, Identify the loopholes & provide solutions with facts and figures.
- Working experience in a start-up is an added advantage.
What you will do :
- Manage various SOP to execute multiple campaigns/processes
- Field visits involved understanding the process from the ground level
- Create the right processes, tools, roles, and forums to enhance organizational learning & Growth.
- Drive knowledge checks and identify gaps for process /campaigns.
- Devise processes to capture knowledge across the team
- Build training skill in the team, and create a center of excellence for process
- Train, motivate, coach, and correct the team to ensure standards are met across the country.
- Updating and up-gradation of skills, tools, and techniques by studying trends and development in quality and process standards