Estuate - Head - Quality Assurance

QA HEAD

JOB RESPONSIBILITIES:

- Responsible for Defining QA strategy, approach and execution in development projects.

- Provide leadership and technical expertise within Test Automation and Quality Assurance.

- Lead, participate in customer requirement gathering sessions and evaluate the needs

- Develop and present QA project proposals and presentation to end customers and prospects

- Be accountable for the Planning, execution and monitoring of test automation projects.

- Mentor, and provide leadership to the QA automation developers and managers.

- Ensure that the development teams adhere to the principles, guidelines and best practices defined by the QA CoE.

- Focus on continuous QA improvements including usage of appropriate testing tools, test techniques, test automation.

- Building and maintenance of quality standards as well as enforcing technical and testing standards.

- Monitoring of all the QA activities, test results, leaked defects, root cause analysis and identifying areas of improvement. Implement steps required to improve the processes.

- Gather and present testing metrics and testing activities for the projects to key stakeholders.

- Be an escalation point for all matters related to testing and quality assurance and operate as a primary point of contact for the QA teams.

- Direct the development of the QA strategy, methodology, discipline and framework. Driving and improving the QA team in areas of automated testing and agile testing.

- Provide technical expertise in Test Automation, Testing Methodologies, Testing Processes, Tools and Techniques across the teams.

- Work with QA managers, Development managers and the Delivery head to develop and execute QA strategies to meet and exceed department and corporate quality goals.

- Participate in interviews, induction, training and performance evaluation of all QA leads.

SKILLS REQUIRED:

- Over 10 plus years of experience in End to End System, Automation frameworks, Load, Performance & Backend testing.

- Familiarity with testing tools HP ALM, QTP, Loadrunner, and Selenium.

- Experience working in Product development and IT Services environment.

- QA Management experience across multiple projects, off-shore and in-house.

- Prior experience in managing SLAs and presenting dashboards on SLAs

- Prior experience in managing KPIs and SLAs single handed

- Ability to put together very good presentation to end customers

- Thought leadership in Quality Automation field

- Have strong technical skills, both functional and non-functional, manual and automation, ideally in a continuous delivery environment.

- Strong communication skills with all the key stakeholders to ensure QA vision is understood and implemented correctly.

- Advocate of Quality Assurance, Continuous Improvement and industry recognized Best Practices.

- Excellent knowledge of Risk Management, Risk Identification and Risked Based Testing.

- Experience managing testing departments or a testing functions, managing large and complex activities and processes.

- Flexible with the ability to and work under pressure.

- Proactive, strong minded, quick thinker and assertive.

- Able to motivate a team, recognize good talent and bring out the best out of each individual.

- A mature and professional individual who is self-motivated and enthusiastic.

- Excellent communicator, influencing skills and negotiation skills to get management buy-in on ideas and concepts.

- Able to communicate with all levels of management and peers within the organization.

- Providing leadership

- Building and maintaining relationships.

- The ability to prioritize work and tasks under pressure.

- Ability to handle conflict effectively.

- Experience in SDLC, Agile, Continuous Integration testing

- Excellent communication