Description

Responsibilities:

- Responsible to structure and manage integrated, multi-track projects and/or programs of multiple projects. Lead the development and tracking of integrated project plans in offshore-onsite model.

- Adapt and apply the Yodlee Approach to meet project and /or program objectives and business drivers.

- Establish and maintain project and/or program communications. Oversee project estimation and staffing.

- Oversee the development of project deliverables. Establish and maintain processes to manage scope over the project lifecycle.

- Identify and manage project and/or program issues. Assess and manage risk within, and across, multiple projects.

- Resolves and/or escalates issues in a timely fashion and with minimal executive support

- Maintain project tracking and information systems.

- Ensures a positive, collaborative work environment for the team. Manage third-party partner and/or vendor relationships as necessary.

- Responsible to ensure the latest update on the current industry environment that provides opportunities for Yodlee solutions.

- SLA tracking and management

- Participate in recruitment and hiring activities as and when necessary.

Communication :

- Facilitates team and client meetings effectively.

- Effectively communicates relevant project information to executive team

- Delivers engaging, informative, well-organized presentations.

- Resolves and/or escalates issues in a timely fashion and with minimal executive support

- Understands how to communicate difficult/sensitive information tactfully.

- Keeps track of lessons learned and shares those lessons with team members.

- Mitigates team conflict and communication problems.

Client Management :

- Manages day-to-day client interaction.

- Sets and manages client expectations.

- Develops lasting relationships with client personnel that foster client ties.

- Communicates effectively with clients to identify needs and evaluate alternative business solutions.

- Continually seeks opportunities to increase customer satisfaction and deepen client relationships.

- Builds a knowledge base of each client's business, organization and objectives.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.