Entrepreneur In Residence - Media

Work with one of the largest media houses in India, take your career to a new high with the global exposure and experience.

Our client is among the top 3 most trusted newspapers in India, read by more than 30 million Indians. It is one of the most renowned names in Indian media especially across North India. They also host a multitude of media initiatives like Print, Digital, TV, Events and Radio Stations covering various states in the country to connect better with the locals. Their website is one of the fastestgrowing digital news sites, where they have shown a growth in audience by around 200% in tier 2 and 3 cities and towns in India

The 6 decade old media house was founded by a fearless and famousjournalist and writer who has been felicitated with many literaryawards. Currently led by a team of experts and media professionals at its CXO levels, the publishing house has expanded to many digital and offline businesses under its roof, providing employment to thousands in India. They have kept the flag high with their journalistic values and quality coverage of events throughout the world.

As an Entrepreneur-in-Residence, you will define the product vision and strategy, own the product life-cycle road-map, and drive the development of product features for customer experience across one or multiple platforms (Android, iOS, mobile and desktop web-based).

What you will do

- Understanding and driving consumer behavior and operational dynamics of a blended / multi-channel loyalty platform and creating powerful engagement and buying experiences for members across various platforms and channels (online and offline)

- Driving process improvements in the Customer Service function which will enable easy member interaction, removing friction points from member experience and enabling seamless complaint resolution across various channels such as chat and phone.

- Working with key stakeholders across Management, Business and Technology teams to evaluate and prioritize features and opportunities and developing a robust consumer-centric product development strategy

- Determining the metrics to determine business, technology and operational success constantly track such metrics to fine-tune product and business offerings and to incorporate consumer intelligence into product development

- Being responsible for both business and product, and developing strategic partnerships within the Fintech ecosystem (NBFCs, payment gateways, wallets etc)

- Evaluating various Indian and International vendors for integrating tools like CRM, Subscriptions etc

- Being responsible for the complete user flow in the app

- User Acquisition: Optimising sign-up flow by reducing user input fields and steps; increase sign-up conversion rate

- Implementing tracking for all platforms (web, mobile web, Android, and iOS) using CleverTap and Google Analytics for analysing the data

What you need to have:

- At least 6-7 years of product management experience, with a focus on consumer internet products and technologies or B2C Business

- Must have some idea of entrepreneurial role

- Zest for learning, hustlers and "Do-ers"

- Strong consumer focus

- Innovative and capable of out-of-the-box thinking

- Able to create value using good business

- Detail-oriented, however, does not lose the big picture of the final product and time to market

- Strong results orientation - is able to focus and deliver results

- Excellent problem-solving skills - coming up with simple solutions to complex problems

- Team Player and leader - the ability to drive consensus, leverage synergies from cross-functional teams