Enterprise Account Manager - B2B Logistics SaaS Product

Ever wondered how the physical goods we consume every day (think dairy, snacks, or your favorite choco chip ice cream) reach you in time? Or how beautiful furniture or sophisticated electronic equipment and gadgets you use are delivered in the best possible condition at your doorstep.

Their journey spans from getting sourced, manufactured, and stored, to getting moved across a highly intricate supply chain network across the globe before it gets delivered. Global brands constantly face challenges like not having visibility of their raw materials, which delays production and in turn, delays customer shipments, or tracking shipments across various modalities and multiple geographies.

OurClient is one of the most trusted solution partners catering to these brands with its best-in-class visibility platform helping brands gain comprehensive visibility over their supply chain across modalities(air/land/sea/rail). Their solutions have helped eliminate operational inefficiencies, reduce logistics costs and improve OTIF, order to delivery TAT, and minimise dwell time and detention costs.

They are proud partner of the National Logistics Policy, an initiative by the Government of India. With this, it provides these brands with additional information via their integrations with FASTag, Port Community System, and Freight Operations Information System to name a few.

Today they work with 75+ global enterprise names like GE Healthcare, Signify, Flipkart, Mahindra Logistics, Titan, Diageo, Ultratech Cement, Bridgestone, and GMMCO.

Roles and Responsibilities:

- Be the primary point of contact and build long-term relationships with our enterprise customers

- Help customers through email, phone, online presentations, screen-share and in-person meetings

- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.

- Upsell the company's new products to the clients and increase the average revenue per client.

- Travel to the clients' location and understand their day-to-day logistics problems and design a solution around the same.

- Coordinate with the clients, and product team for the constant development of new products.

Qualifications:

- Proven account management or other relevant experience

- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level

- Experience in delivering client-focused solutions based on customer needs

- Excellent verbal and written communications skills

- Ability to prioritize among competing tasks, critical thinking and problem-solving skills.

- Experience in the Logistics Industry would be preferred.

Perks:

- Looking for more reasons to join the rocketship? We'll give you 13!

- Biannual Appraisal - Why wait a year to get rewarded

- Employee Stock Options -Take a slice of the pie and grow with us

- Comprehensive Health Cover - For you and your loved ones

- Personal Development Budget- Upskill yourself, we've got the bill

- Flexible Working Hours - Set your own work hours

- Open door policy - No to cubicles. Yes to the Open door policy.

- Generous Parental Leave - Cause work comes second sometimes

- Documented Equal Pay Policy - Since we're in 2022

- Education Assistance - Let us help you soar to new heights

- Work Autonomy - Enjoy complete ownership over your work

- Employee Life Skill Training Program - Regular sessions on tax saving, investments, mental well-being, health and Fitness etc.

- Company Outings - Unwind with teammates. Work can wait.

- Paid time off - Because your well-being is our priority