This role is primarily responsible for Health Care domain consulting in the area of process re-engineering & automation (R&A). This will be a client interfacing role and would demand candidate to possess excellent client relationship management skills, communication skills, stakeholder management apart from hands on experience of consulting clients on process R&A.
Consultants in the R&A team are required to be highly mobile and deliver significant end-to-end improvements on strategic and operational projects.
Job Description :
- Conducts business assessments and discovery to identify top focus areas for clients.
- Lead and participate in high impact R&A projects emerging out of discovery assessments or otherwise.
- Be able to lead and drive Discover - Design - Deploy lifecycle of R&A projects
- Set up priorities for process improvements across R&A assignments.
- Ensures that R&A objectives, specific goals, measures, and metrics are established
- Adopt, leverage and build methodologies and tools to deliver results
- Works closely with clients, stakeholders and cross functional teams plan and lead projects
- Ensure timely project communication at all levels of stakeholders and the business organization as appropriate.
- Providing thought leadership to the project team
- Understanding Corporate score card and critical organizational level financial metrics
- Developing strategic insights and recommendations on the basis of the research conducted
- Communicates key lessons learned and best practices and develop case studies to be utilized as R&A collaterals.
- Stays up to date in the application of process improvement tools and techniques and relevant benchmarking data for related organizations
- Share Best practices from within and outside the organization / industry / domain and provide recommendations for implementing them
Education Requirements :
- Overall experience should be between 8 years to 12 Years with at least 1 year of experience in Robotics implementation
- Experience ranging from 8- 10 years with HealthCare operations or line management roles in technology companies or program / change management roles.
- GB Certified with 4 to 5 years- experience in Operational Excellence / Business Excellence.
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