Engagement Manager - IT

- 4 to 10 years of experience in Delivery, Project management, Client Engagement or Presales.

- Farming role (account management) in any IT Software industry.

- Hunting new accounts, understanding customers requirement and proposing solution

- Responsible for the end to end delivery - takes over from Presales immediately after receipt of the order placed by the customer, through Hand-off process including all project sign off and the site going Live dates.

- Lead or step in as a System Analyst, whenever required.

- Manage and participate in operational issues related to a specific engagement in terms of technical and delivery issues.

- Identify continuous growth opportunities for new business as per account expansion target.

- Execution of ongoing engagement such as implementation, change request, renewal of ATS / AMC, additional resource deployment, additional licenses and additional process deployment.