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01/01 Shreya Patel
Recruiter at Apidel

Views:3737 Applications:415 Rec. Actions:Recruiter Actions:142

Engagement Manager - BFSI Sector (6-12 yrs)

Pune Job Code: 780599

Position: Engagement Manager

Experience: 6-12 Years

Location: Pune

Duration: Full Time

Job Description:

Key responsibilities:

- Proactively build relationships with existing clients - nurture and grow them to improve share of wallet and retention

- Be a strategic partner to clients and being abreast of their key focus areas and challenges

- Be the main point of contact for any support clients may need

- Stay up to date on new products and services and socialize them with the client base

- Be an effective bridge between delivery and client teams to ensure smooth delivery of services, solutioning of new ones and overall satisfaction

- Define and execute the approach and plan on potential risks, changes and future opportunities in client accounts

- Lead client site teams in terms of mentorship, project oversight, support, client interaction and effective Bridge with Project Managers

Key skills:

- At least 6 years in the Analytics space in client facing roles - either delivery, sales or account management

- Proven experience in handling clients in a global environment

- Excellent communication and interpersonal skills with aptitude in building relationships across levels in an org

- Preferred experience in BFSI domain

- Aptitude in problem solving and negotiation abilities

- Excellent organizational skills, ability to work in an unsupervised and unstructured space

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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