Business Head at Sabio HR Consultant
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Engagement Manager - B2B Firm (2-7 yrs)
Role & Responsibilities
- Manage the program execution across multiple accounts that TAAS team has converted.
- Lead medium-level client coordination and roadblock resolution related to project execution.
- Formulate growth strategy for existing enterprise accounts (grow share of business) along with the business heads and other senior stakeholders.
- Liaison with clients for delivery, demand management, billing and new opportunities. Program manage post-sales execution of Moglix solutions.
- Identify alignment gaps with customer team, and drive transparency and accountability through communication and collaboration.
- Lead on change impact analysis, readiness and post go-live assessments.
- Work with internal, cross-functional teams (Product, Engineering, Business, Finance, Customer success, SCM etc.) to structure problems, analyze opportunities, and develop solutions and actionable recommendations through a rigorous data-driven process.
- Monitor and drive all organizational KPIs that are critical for success. Drive the operational cadence at CXO level. Measure & track critical KPIs & initiatives
- Provide insights to the business through analytics and market research as required
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