Engagement Leader - Transition - Managed Services

Primary Responsibilities and Accountabilities:

- Vendor Accounting (Including Fixed assets accounting) & Employee Accounting

- Able to interact with the other service line & function

- Any other task to meet the job requirement

Job purpose:

During the Transition phase:

- Support the Engagement Leader to ensure efficient and effective transition and implementation of services including interfaces with client local country contacts, shared service centers, tax/finance stakeholders

- Develop and manage transition plan, including roadmap, work plan, budget, timeframe, responsibilities and accountabilities

- Monitor, control and communicate status during transition and implementation, against SLAs/KPI- s, contractual requirements, service quality and financial budgets.

- Ensure changes including contractual agreement and commercial/fee implications

During Service delivery:

- Support the Engagement leader to ensure the delivery of exceptional client service, day-to-day oversight and management of our global/regional service delivery.

- Monitor and report against SLAs/KPIs, contractual requirements, service quality and financial GCR budgets.

- Manage the annual - roll-over process, including any scope/fee changes, contract renewals, data refresh.

We are looking for candidates with the following:

- Project Management

- People Management

- Service Delivery and operations management

- Risk and issue management

- Sound understanding of Finance process

- Stakeholder and Budget management

- Contract and SLA management

- PMP Certification desired

You will need to:

- Minimum 12+ years of corporate experience of which at least 2+ year should be in project delivery

- Have effective communication skills - both written and oral

- Have formal education in Commerce/Finance

- Be flexible and willing to adjust responsibilities to align with developing business needs

- Be proficient in MS Project/Word/PowerPoint/Excel - working knowledge of MS office

- Experienced PMO's with tax background ( EA/CPA/CA /or other equallant tax qualifications)

For further details please call Ruchi: 9911200994