Operations Management - Manage day-to-day operations of programs - Managing and creating processes to streamline smooth delivery of the curriculum - Creating SOPs and checklists to scale the operations and optimize resources Custodian of the quality of learning experience &amp; learner welfare - Take responsibility for quality control - Share weekly/monthly audit reports with Stakeholders (founders, networks team, learning studio team, investors, etc.) to assess health and improvement of the programs - Perform risk management to minimize risks that disrupt smooth operations and learner welfare &amp; success - Constantly look for ways to improve engagement levels and welfare &amp; performance of the learners in collaboration with the learning studio (i.e. the pedagogy and content design team) Catalyst Management: - Manage and coach in-house and external catalysts to ensure smooth operation of programs, learning outcomes are regularly met and student success is achieved - Audit and analyse performance of catalysts on different program elements and propose interventions to improve learner success - Enable training of catalysts in collaboration with the learning studio team to practice the SOAL pedagogy and maintain high learning experience standards Resource planning &amp; optimization: - Conduct human and monetary resource planning &amp; hire catalysts as needed - Work closely with the pilots team during launches of new programs and build/optimize the programs for scale Requirements: - An understanding of new age teaching &amp; learning methods - Excellent team &amp; project management skills - Excellent analytical and problem-solving skills. Can make data driven decisions - Carries an entrepreneurial mindset and suitable for start-up culture

Mumbai

Enabler - Learner Operations - Education 

Enabler - Learner Operations - Education  ,Job Description for Enabler - Learner Operations - Education  in SOAL in  Mumbai for (4-8) years of experience. Apply Now!

Job Description for Enabler - Learner Operations - Education  in SOAL in  Mumbai for (4-8) years of experience. Apply Now!