jobseeker Logo
Now Apply on the Go!
Download iimjobs Jobseeker App and get a seamless experience for your job-hunting
03/02 Vyoma Vegad
Consultant at SOAL

Views:427 Applications:118 Rec. Actions:Recruiter Actions:82

Enabler - Learner Operations - Education (4-8 yrs)

Mumbai Job Code: 888091

Operations Management

- Manage day-to-day operations of programs

- Managing and creating processes to streamline smooth delivery of the curriculum

- Creating SOPs and checklists to scale the operations and optimize resources

Custodian of the quality of learning experience & learner welfare

- Take responsibility for quality control

- Share weekly/monthly audit reports with Stakeholders (founders, networks team, learning studio team, investors, etc.) to assess health and improvement of the programs

- Perform risk management to minimize risks that disrupt smooth operations and learner welfare & success

- Constantly look for ways to improve engagement levels and welfare & performance of the learners in collaboration with the learning studio (i.e. the pedagogy and content design team)

Catalyst Management:

- Manage and coach in-house and external catalysts to ensure smooth operation of programs, learning outcomes are regularly met and student success is achieved

- Audit and analyse performance of catalysts on different program elements and propose interventions to improve learner success

- Enable training of catalysts in collaboration with the learning studio team to practice the SOAL pedagogy and maintain high learning experience standards

Resource planning & optimization:

- Conduct human and monetary resource planning & hire catalysts as needed

- Work closely with the pilots team during launches of new programs and build/optimize the programs for scale

Requirements:

- An understanding of new age teaching & learning methods

- Excellent team & project management skills

- Excellent analytical and problem-solving skills. Can make data driven decisions

- Carries an entrepreneurial mindset and suitable for start-up culture

Women-friendly workplace:

Maternity and Paternity Benefits

Add a note
  • Apply
  • Assess Yourself
  • Save
  • Insights (Read more)
  • Follow-up
    (Read more)
Something suspicious? Report this job posting.