Director at Emproto Technologies
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Emproto Technologies - Manager - Product Operations (3-6 yrs)
Product Operations Manager
Description :
- Own all products in the ChopServe Technology stack. ChopServe is an omnichannel meat and seafood retail chain. Product stack includes a fully integrated Point of Sale (POS) system, Android and iOS apps, responsive website, CRM, and other miscellaneous tools for internal functions.
- This role will work with the relevant vendors and technology teams to ensure the products are up and working all the time.
- New features which are needed will have to be implemented in coordination with the relevant teams.
- The Product Ops Manager will be the conduit between the internal teams and product vendors.
Responsibilities :
- Map out all crucial product features and maintain a roster to ensure zero fail times
- Work closely with internal teams to ensure product training and effectiveness
- Work with the ChopServe leadership team to understand the product roadmap
- Work with vendor teams to ensure product uptime and features are implemented
- Identify automation opportunities and map features/products
Candidate Expectations :
- Aptitude to work in technology and solving business issues
- Ability to work with multiple stakeholders to drive change
- Show initiative and willingness to learn and grow
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