Manager - TA (Non-Tech) at Embibe.com
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Embibe - UX Researcher (3-9 yrs)
Job description : UX Design researcher
In a nutshell :
Embibe is in search of a Design Researcher who can translate interactions with users and data into stories and insights that can drive products and services and inspire multiple teams within the company like product, design, content and customer support.
This role is for you if you're passionate about leveraging the power of stories and data to create an impact in the education space.
Once here you will :
- Lead research across projects, synthesize insights, translate findings to catalyze design and strategic decisions, and present learnings with different internal teams.
- Travel across the country to conduct research studies to meet our users.
- Go beyond simply capturing insights, but inspire teams and help creating meaningful experiences for the users.
Relevant experience :
- Minimum of 3 years of user research, market research and qualitative / UX research experience.
- Ability to frame a research plan, gather insights from secondary research, lead fieldwork, and conduct in-context interviews and observations.
- Ability to interpret data to gather insights on user behaviors.
- Experience of using qualitative and quantitative methods in an applied, professional context to drive insight and understanding in service of design and decision making.
- Experience with research methods - interviews, observation, diary studies, prototyping, surveys, user testing, and experiments - at different stages of the design process : to inspire early design work, inform the initial opportunity, collect formative feedback to support iteration, and validate a go-to-market solution.
- Exceptional communication and storytelling skills.
In addition, you have :
- Experience in the education/ learning/ knowledge space.
- Ability to work flexibly and efficiently, exercising a balance between research rigor, organizational skills, and inspiration.
- High comfort level in working within a self-directed culture and navigating ambiguity; Openness to critique from other disciplines and curiosity to learn from a spectrum of perspectives.
- A desire to keep digging into insights, going beyond the obvious to identify what is truly unique or different about what you're seeing in the world
- Evidence of a voracious appetite for the new - experimenting with new tools and technologies that push learning in new directions, work with people who are much different than you and a willingness to challenge your own assumptions
- High comfort level in working within a self-directed culture and navigating ambiguity;
- Openness to critique from other disciplines and curiosity to learn from a spectrum of perspectives