Embibe - Design Researcher

- Embibe is India's leading edtech platform powered by artificial intelligence and data science. We deliver personalised learning and predictable learning outcomes for each aspiring individual. We have built world class products that empower the education ecosystem - the students, teachers, educational institutes and parents, by enabling them to understand the students' strengths and weaknesses down to the most granular concept level.

- We are on a journey to enable a quarter of India's population to excel in education: 300 million learners across 1.5 million institutions, including vernacular users. In our quest of discovering - what matters in education-, we have touched the lives of over 18 million students across different strata of society.

- Each Embiber is passionate towards making a meaningful impact in the way we learn, process and educate ourselves. We are highly transparent in our goals, our communication, feedback and results. Aditi Avasthi, the founder CEO, leads the company's vision of building the future of learning and education, personalised to each and available to all.

- Having the largest data lake in Education with 18 billion data signals and multiple patents in progress, we were recently recognised as the best AI company in education by Amazon.

- We have partnered with Reliance Jio earlier this year to work towards our collective vision of democratizing education and impacting a billion lives.

Job description : Design researcher

In a nutshell

- Embibe is in search of a Design Researcher who can translate interactions with users and data into stories and insights that can drive products and services and inspire multiple teams within the company like product, design, content and customer support.

This role is for you if you're passionate about leveraging the power of stories and data to create an impact in the education space.

Why is this role important at Embibe?

- Human-centered insights and a deep understanding of people using interactions and data are critical to how we develop our product. Design Researchers guide teams through this research to discover, interpret, and communicate insights & opportunities in an inspiring way, while contributing to different phases of the design process.

Once here you will:

- Lead research across projects, synthesize insights, translate findings to catalyze design and strategic decisions, and present learnings with different internal teams

- Travel across the country to conduct research studies to meet our users

- Go beyond simply capturing insights, but inspire teams and help creating meaningful experiences

- Build the research practice at Embibe, setting up processes and frameworks that can help embed research across multiple internal teams

Relevant experience:

- Minimum of 5 years of user research, market research and qualitative / UX research experience

- Ability to frame a research plan, gather insights from secondary research, lead fieldwork, and conduct in-context interviews and observations

- Ability to interpret data to gather insights on user behaviours

- Experience of using qualitative and quantitative methods in an applied, professional context to drive insight and understanding in service of design and decision making

- Experience with research methods - interviews, observation, diary studies, prototyping, surveys, user testing, and experiments - at different stages of the design process : to inspire early design work, inform the initial opportunity, collect formative feedback to support iteration, and validate a go-to-market solution

- Exceptional communication and storytelling skills. Fluency in multiple media for storytelling- while grounding storytelling in research- a bonus

In addition you have

- Experience in the education/ learning/ knowledge space

- Ability to work flexibly and efficiently, exercising a balance between research rigor, organizational skills, and inspiration

- High comfort level in working within a self-directed culture and navigating ambiguity; Openness to critique from other disciplines and curiosity to learn from a spectrum of perspectives

- A desire to keep digging into insights, going beyond the obvious to identify what is truly unique or different about what you- re seeing in the world

- Evidence of a voracious appetite for the new - experimenting with new tools and technologies that push learning in new directions, work with people who are much different than you and a willingness to challenge your own assumptions

- High comfort level in working within a self-directed culture and navigating ambiguity; Openness to critique from other disciplines and curiosity to learn from a spectrum of perspectives

Application requirements and instructions

Please apply with :

Resume
Cover letter
Portfolio
A portfolio should consist of a highly curated set of projects that demonstrates :
A variety of approaches and projects
How you help turn insights into actionable design opportunities, products, services, or experiences
Your ability to communicate in a clear, concise way
For team-based work, please indicate your role. A portfolio can be web-based, a PDF, or whatever you feel best communicates your work.